This division is part of Finance and more commonly known as the "Water Department." Our main office is located on the first floor of Lawton City Hall, at the northwest end of the building. We bill and collect for water. sewer and trash services. We also install, read and maintain water meters. We strive to provide these services to our citizens as seamlessly and professionally as possible.
Non-Emergency Dispatch 580-581-3272
A water bill increase usually indicates increased usage. First, examine the bill. On the left hand side of the bill, you will find a Reading History. Part of the Reading History is the usage for the month, as well as previous months. If the usage is higher than what it has been in the past, you are using more water, perhaps extra family in the home or watering a garden could be the cause of the increase. If circumstances around the home have not changed then the next recommended step is to check your toilets. Toilets are the most common source of leaks. Learn how to conduct a home test HERE. If you need further bill analysis, please call the Revenue Services customer assistance line at 580.581.3308.
If your payment is not recieved by the City and paid in full on or before the due date, a late payment penalty of 10% will be assessed on any remaining bill balance.
A customer is subject to loss of service 20 days after the bill due date. The date a customer is subject to loss of service is shown at the bottom of the service bill.
Qualification for reduced rates are considered under the following circumstances:
- An individual head of household 65 years of age or older with a combined annual gross household income of $28,560 or less.
- An individual head of household regardless of age who is disabled having a physical or mental impairment which prevents gainful employment for one year or longer, and has documentation of such an impairment from a recognized agency (Social Security, Veterans Administration, Civil Service) or other documentation acceptable to the City. Must have a combined annual gross household income of $28,560 or less.
If you believe that you qualify under either of the circumstances described above, you can make application at any time. Simply come to the Water Department at Lawton City Hall. 212 SW Ninth Street, with a picture ID and income verification to apply.
The primary charges on your service bill are for water, sewer and trash removal. A full utility bill breakdown/example can be HERE.
Deposits are refunded as a credit to an account after 12 consecutive on-time (no late fees) payments to the account or when the account is closed. Call 580.581.3308 to find out if you qualify for this type of credit.
The City of Lawton Solid Waste Collection Division manages and oversees this service. Click HERE for more information.
Click HERE to learn more about your water meter and pipe workings.