- New Utility Billing Software Implementation Week
New Utility Billing Software Implementation Week
The City of Lawton’s Utility Services Division will undergo an implementation week from March 14-18 to import data into the new utility billing software, which is scheduled to go live March 21.
The City of Lawton announced on Jan. 19 that the Utility Services Division would be upgrading its software with Tyler Technologies’ Munis Utility Billing CSS in partnership with Liberty National Bank. This implementation will revolutionize the city’s Utility Services Division and how citizens will receive and pay their utility bill. Click here to read the initial announcement.
During the implementation week from March 14-18, the Utility Services Division will continue to operate with limited services.
- The division will continue to accept payments both digitally and physically. Although, payments will not reflect on citizens’ utility accounts until after the software goes live on March 21; the payment will be recorded manually by city staff. Citizens will still be expected to pay their bill by their due date even if the due date falls during the implementation week.
- The division will be able to tell citizens how much their utility bill is but will not be able to look up water usage information.
Citizens should be aware that the implementation week will cause delays in billing. After the new software goes live on March 21, billing cycles will change. The new billing cycles will go into effect April 1.
For questions, contact the City of Lawton’s Utility Services Division at 580-581-3308.