City staff continues research for digital upgrades

tyler tech

More than a dozen City of Lawton staff members recently visited Tyler Technologies in North Texas, a company specializing in public sector software and services, and various municipal government sites to survey and learn about digital systems that may allow for more streamlined and efficient services.

The visit comes on the heels of voter approval to allot CIP dollars to technology upgrades and infrastructure development. Staff members from Lawton Police, Public Works, Municipal Court, Finance, Planning, Engineering, Human Resources, Information Technology and City Management were in attendance for demonstrations, tours and presentations.

“We were interested in learning more about software offered through Tyler Technologies because this is software built specifically for municipalities,” said acting City Manager Bart Hadley. “We would, potentially, like to explore implementing systems that are fully integrated and Tyler offers that. We are in the beginning stages of a digital transformation for the City and we are very excited about that.”

The Municipal Court system and electronic-ticketing system for Lawton Police may be initial upgrades, Hadley said, because funding and planning from a “Technology Court Fee” was set aside previous to the January City Proposition to help fund those improvements specifically. A vast amount of research into leading court systems was carried out by staff since that fee was first implemented in FY 2015-16.

“Upgrading our antiquated systems is going to be amazing, but it will take some time and a great deal of effort to get there,” Hadley said. “All the time and effort will be well worth it. This is a priority to our staff and to our citizens.”

Information Technology Consultant Jim Landmark of Landmark Technology Solutions also accompanied staff during the surveying process. Learning about the implementation plans and operations from government officials in the City of Mesquite, Texas, and the City of Arlington, Texas, was of critical value as the City of Lawton prepares for a similar, vast undertaking.

In addition to advanced digital court systems and electronic-ticketing programs, staff surveyed platforms that would allow for digital licensing and permitting, optimized data and insights, innovative human capital management, and software that would greatly enhance citizen engagement and transparency.

City Management will work alongside department directors and at the discretion of Lawton City Council in moving forward with technological upgrades and research, for which updates will be made readily available to the community. All required procedures and processes for bidding and purchasing will be followed in accordance with state law and city code.


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