Emergency Communications Utilizing Telelanguage

PUBLISHED 2/11/2022

The City of Lawton’s Emergency Communications Department has begun utilizing Telelanguage to better assist citizens with emergency calls.

Telelanguage allows the department’s telecommunicators to connect with an interpreter during an emergency call when needed. The interpreter will be able to actively moderate emergency calls between the department’s telecommunicator and the citizen. Telelanguage currently supports over 240 languages.

“We’re honored to serve a diverse community,” said Emergency Communications Director Jessica Carter. “Now Telelanguage will allow us to more efficiently serve all citizens no matter what language they speak. We have already utilized Telelanguage for a few emergency calls and I am proud to say that the calls were a huge success in effective communication and getting the citizen the help they needed.”

Click here to view a language list from Telelanguage.

For more information, contact the City of Lawton’s Emergency Communications Department at 580-581-3272.