- New payment & transaction program, 11/1/20
New payment & transaction program, 11/1/20
9 October 2020
Credit and debit cards will be accepted at the Utility Services counter beginning November 1 as the City continues its digital transformation with the implementation of Tyler Payments, a new transaction and payment system for City of Lawton customers.
In addition to card payments, checks and phone payments will still be accepted but citizens are advised of the following:
- To set up an online payment account and pay a utility bill online, citizens will need to follow the link to the new Tyler Payments portal that will be provided here beginning Nov. 1: lawtonok.gov/services/online-payments. (Recurring, self-setup online payments will be available at a later date; automatic bank draft payments will not be affected. To set up automatic bank draft payments at no cost, citizens should fill out the applicable form at lawtonok.gov/sites/default/files/fileswidget/2017-06/CCE06282017_0002.pdf and return it to the Utility Services Office with a voided check at 212 SW Ninth Street or via email at @email.)
- In November, to pay a bill by phone, citizens should call 580.581.3308 – the City of Lawton Utility Services Division. A 24-hour line will be set up in weeks to come and additional information on this update will be provided to the community when completed.
- Physical checks will be accepted over-the-counter, by mail and by drop box at City Hall, before and after Nov. 1, as always.
"This is an exciting change coming to Utility Services for citizens," said Mardi Repasy, Utility Services Manager. "This service will allow us to offer citizens a new level of convenience, which we have very much been looking forward to."
Standard processing rates and associated fees for card transactions will still apply.
Portals and terminals for credit and debit card payments in other divisions – to include Lawton Animal Welfare, License & Permits, Lakes, and others – will be deployed in months to come.
Additional questions or concerns may be relayed to 580.581.3308.